Access and experience diverge.
Across the ten states mean access and mean experience correlate at 0.45, a relationship carried by Tunisia, which records the highest value on both. Among the other nine states the correlation is 0.00.
Home / Insights
The principal findings of the first wave (2026). Access and experience diverge across the ten states; access exceeds experience in most domains, with the largest gaps in health and care; and in digital access and use, experience exceeds access in every state. The results describe respondents in non-probability samples.
Samples are not representative: scores describe respondents, not national populations. Comparisons are indicative and small differences carry no weight. See Data and methods.
Scroll through the findings; the chart follows.
Across the ten states mean access and mean experience correlate at 0.45, a relationship carried by Tunisia, which records the highest value on both. Among the other nine states the correlation is 0.00.
In 74 of 110 state-by-domain cells access exceeds experience. The gap is largest in health and care (24.2 points on average) and in family and social relationships (19.4).
Leisure (r = −0.82), civic participation (−0.34) and service provision (−0.33): the states with the most recorded participation or assistance tend to be those whose residents value it least.
Experience exceeds access in digital access and use in all ten states (regional mean gap −10.6) and in leisure and service provision in six. In these domains residents value what they can reach but report reaching little, which points to constraints of availability, eligibility and procedure rather than of quality.
Access–Delivery Gap (Iraq, Kuwait, Lebanon, Tunisia, Yemen); Access–Reach Gap (Morocco, Tunisia); Administrative-Interface Gap (Lebanon, Morocco, Yemen); Organisational–Coordination Gap (Lebanon, Morocco, Qatar, Tunisia, Yemen); Access–Experience Alignment (Egypt, Iraq, Jordan, Kuwait). Saudi Arabia shows no gap type at the selected thresholds.
The pattern is consistent with administrative capacity acting as a link between provision and experience. The data are cross-sectional and do not measure administrative capacity; the report states the proposition and marks every mechanism as an inference.
Each track shows the eleven domain gaps of one state, from experience exceeding access (left) to access exceeding experience (right); the diamond marks the overall gap of the state. Selecting a domain traces it across the ten states.
Source: A-SCOPE MENA, Arab Access and Experience Dataset 2026 · non-probability samples; scores describe respondents.